Kerry Mann, Chief Executive Officer
Kerry is Chief Executive Officer of Cranbrook Care. Kerry directs all aspects of the business at the corporate and facility levels. This includes strategic planning, financial management, property development, executive and facility management. Kerry has over 20 years experience in the health industry and holds a Masters in Business Administration. Kerry has been a Director of the peak industry body Leading Aged Care Services Australia (LASA).
Lee Carissa, Group Operations Manager
Lee is responsible for operationally supporting our Directors of Care Services, focusing on ensuring the care and services we provide our residents reflects residents’ choice and supports residents’ dignity and independence. Lee is a registered nurse and has worked in the aged care industry for over 25 years. Lee is passionate in ensuring Cranbrook Care is recognised and respected as a premier provider of quality residences in both care and lifestyle services.
Helene Zotter, Director of Care Services
Helene is directly responsible for the day to day running of William Cape Gardens. She is responsible for the overall quality of care provided to residents and oversees the operational aspects of William Cape Gardens including providing a high standard of senior management leadership for staff, clinical expertise, financial management, human resource management and leading innovative care practices. Helene has over 35 years’ experience in the health care industry, of which, the last 20 years have been in aged care. Helene has worked as a Registered Nurse in local hospitals on the Central Coast and has various roles in aged care over the years.
Kylie Basford, Residential Services & Relations Manager
Kylie is responsible for all aspects of food services, client services, housekeeping and property services at William Cape Gardens. Kylie leads staff on the delivery of exceptional service and ensures continuous improvement in all areas of service to enhance resident’s experience and satisfaction. Kylie is responsible for making the transition to aged care a smooth one for residents and their families. In this role she provides an honest and open relationship with all stakeholders to ensure good relations between staff, management, residents and the local community.