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Our Team

Lee Carissa, Chief Executive Officer

Lee directs all aspects of the business at the corporate level and at the residences. This includes strategic planning, financial management, property development, executive and residence management. Lee is a Registered Nurse and has worked in the aged care industry for over 30 years. Lee is passionate in ensuring Cranbrook Care is recognised and respected as a premier provider of quality residences in both care and lifestyle services.

Sarah Osborne, Group Operations Manager

Sarah is responsible for operationally supporting our Directors of Care Services, focusing on ensuring the care and services we provide our residents reflects residents’ choice and supports residents’ dignity and independence. Sarah is a Registered Nurse and has worked in the aged care industry for over 11 years. Sarah is committed to supporting our staff to ensure continued quality care and services are offered and provided to our residents.

Helene Zotter, Director of Care Services

Helene is directly responsible for the day to day running of William Cape Gardens. She is responsible for the overall quality of care provided to residents and oversees the operational aspects of William Cape Gardens including providing a high standard of senior management leadership for staff, clinical expertise, financial management, human resource management and leading innovative care practices. Helene has over 35 years’ experience in the health care industry, of which, the last 20 years have been in aged care. Helene has worked as a Registered Nurse in local hospitals on the Central Coast and has various roles in aged care over the years.

Sharon Ivers, Residential Services & Relations Manager

Sharon is responsible for all aspects of food services, client services, housekeeping and property services at William Cape Gardens. Sharon leads staff on the delivery of exceptional service and ensures continuous improvement in all areas of service to enhance resident’s experience and satisfaction. Sharon is responsible for making the transition to aged care a smooth one for residents and their families. In this role she provides an honest and open relationship with all stakeholders to ensure good relations between staff, management, residents and the local community.

Our People

William Cape Gardens is part of the Cranbrook Care family.
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