Our Vision

To be the premier provider of quality residences, care and lifestyle services. We strive for exceptional wellbeing for our residents, physical and emotional security and excellence in both our built environment and our service.

Tucked away amidst beautifully manicured gardens, William Cape Gardens offers residents a peaceful retreat within reach of urban amenities.

Situated conveniently near the Pacific Highway in Kanwal, a suburb of Wyong, our gated aged care residence ensures residents have easy access to essential services, including being just 300m from Wyong Hospital. With transport options and close proximity to shops, residents enjoy both convenience and security. Moreover, William Cape Gardens is deeply ingrained in the vibrant Central Coast community, fostering a strong sense of belonging. Surrounded by scenic landscapes, residents are enveloped in an atmosphere of tranquillity and community spirit, enriching their daily lives with a sense of calm and connection.

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Our care goals
for our residents

  • We strive to set new benchmarks in the industry throughout our high quality residences.
  • Provide excellence in our care with a focus on continuous improvement.
  • Focus on our residents making day-to-day choices so they have control over their lives.
  • Partner with residents and families to support our residents in making their own decisions to live the life they choose.
  • Set the highest standards in personalised service.
  • Provide safe, effective, competent, compassionate and individualised care.
  • Respect the culture, ethnicity, sexuality, spirituality, and integrity of every resident in our care.
  • Provide physical, emotional and spiritual support.

Our Team

Our team of highly skilled and experienced aged care professionals has been carefully selected for being the best in their area of expertise and their ability to provide excellence in care. We take pride in providing superior care and ensuring quality of life for each of our residents.

All staff employed by Cranbrook Care are trained to perform their roles in accordance with the Quality of Care Principles 2014 and the Aged Care Quality Standards.

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Lee Carissa
Chief Executive Officer

Lee directs all aspects of the business at the corporate level and at the residences. This includes strategic planning, financial management, property development, executive and residence management. Lee is a Registered Nurse and has worked in the aged care industry for over 30 years. Lee is passionate in ensuring Cranbrook Care is recognised and respected as a premier provider of quality residences in both care and lifestyle services.

Sarah Osborne
Group Operations Manager

Sarah is responsible for operationally supporting our Directors of Care Services, focusing on ensuring the care and services we provide our residents reflects residents’ choice and supports residents’ dignity and independence. Sarah is a Registered Nurse and has worked in the aged care industry for over 11 years. Sarah is committed to supporting our staff to ensure continued quality care and services are offered and provided to our residents.

Patrick Javier
Acting Director of Care Services

Patrick is directly responsible for the day to day running of William Cape Gardens.  He is responsible for the overall quality of care provided to residents and oversees the operational aspects of William Cape Gardens including providing a high standard of senior management leadership for staff, clinical expertise, financial management, human resource management and leading innovative care practices.  Patrick has 15 years of experience as a Registered Nurse, and has devoted the last 11 years of his career in Aged Care. Patrick has experience in paediatric, maternity, and post-anesthesia nursing, but he has opted to specialise in aged care over acute care. His decision is driven by a desire to positively impact the everyday lives of elderly individuals.

Sharon Ivers
Residential Services & Relations Manager

Sharon is responsible for all aspects of food services, client services, housekeeping and property services at William Cape Gardens. Sharon leads staff on the delivery of exceptional service and ensures continuous improvement in all areas of service to enhance resident’s experience and satisfaction. Sharon is responsible for making the transition to aged care a smooth one for residents and their families. In this role she provides an honest and open relationship with all stakeholders to ensure good relations between staff, management, residents and the local community.

Our goals for our staff

  • We strive to create happy places to work.
  • Support each other as a team.
  • Empower our staff through training and development.
  • Encourage career development.
  • Continually improve our service.
  • Focus on the importance of safety at work.
  • Recognise and celebrate the diversity of our staff.
  • Encourage community sponsorship and involvement.
  • Reward our staff and celebrate achievements.
  • Work together to fulfil our vision.

Our Awards

FINALIST

Property Council of Australia Best Retirement Living Development 2010

WINNER

ITAC 2022 Awards
for “Surviving COVID-19”

WINNER

ITAC 2018 Awards
Best Aged Care
Software Development

WINNER

SoupedUp Hospitality &
Lifestyle Aged Care Awards 2018, Hospitality Manager

Who is Cranbrook Care?

Cranbrook Care is the parent company which owns and manages our aged care and retirement living residences. The Cranbrook Care team has been operating in the industry since 2000.

Currently the aged care residences under our ownership and management are located at Bella Vista in The Hills, Abbotsford in the Inner West, Sydney’s Lower North Shore at Neutral Bay and the NSW Central Coast. Our luxury retirement living apartments in The Hills are co-located with the aged care residence.

Cranbrook Care
Call 02 4392 4111 BOOK A TOUR