On behalf of my family, we would like to thank you all for the past five and half years that you have cared for our mother…..Over the years we have encountered many staff and overall the care, respect and professionalism has been great. There have also been exceptional staff, many who may read this, who have great empathy and understanding for the residents and also their families. To you all we say thank you….Again please forward our regards and gratitude to the staff at William Cape Gardens and we wish you all well.
D.L. April 2018
The trip to the Ken Duncan Gallery recently was a wonderful experience. This was in spite of the fact that we went twenty minutes later because of several traffic delays. We were nevertheless graciously received and ushered to our seats. There was magnificent photography, shown on a screen with a clear voice describing each picture. The only access to some of these locations was by helicopter and Ken has his own! At the end of that we were invited to walk through the gallery to see many more pictures. There were many reproductions in various sizes and forms for sale. That was followed by an invitation to make our way to our tables, where they served a truly delicious and generous luncheon. (The waitresses serving our meal made us feel very welcome, too). We were only sorry there weren’t more of us to enjoy such an exceptional trip!
Judith Clark, on the Ken Duncan Outing, May 2018
“We would like to thank you and all your staff for very good care. You have been so helpful and caring. Also special thanks to Debbie Hinton for her help and assistance; it’s very much appreciated.”
I am so pleased with the quality of care being provided to Mum. I would like to make special mention of Suresh who along with the whole team keep giving to ensure these patients get the very best of care. Thank you everyone and god bless you all.”
N.C., July 2015
“We would like to express our sincere thanks to the morning, afternoon and night staff for their friendship and professionalism they each provided to our mother. It was comforting to know that our mother was in such good hands at all times.”
L.V. and family, November 2014
“I have worked for over 25 years in aged care on the Central Coast and William Cape Gardens is the best aged care facility on the coast. Your staff in administration, Registered Nurses and Care Staff are always professional, pleasant and show genuine concern for any problems that arise with our mother. Our mother has always been there for us and now we can feel at ease with the great care she is receiving in your facility. To everyone at William Cape Gardens, congratulations to the caring staff and beautiful facility.”
“I would like to thank you for the care and attention given to my mother…. The staff are always there to help her with anything she needs….It is always with a smile and is there anything else you need? Mum is happy and she knows that she is in safe hands. I can always tell when I arrive at William Cape Gardens that mum is very relaxed with everyone and she always says that the staff here are wonderful and friendly.
Mum really enjoys the choice of different menus and breakfast with fresh fruit; she says it’s like a holiday resort. I would also like to thank the staff in the laundry for the care and attention given to mum’s clothes, the whites always come back white not grey. The clothes always look like they have been washed by someone that cares for the person they belonged to; I could not do a better job myself.
To all the staff at William Cape Gardens I thank you for all your care and help in a time of need.”
M.B. & Family
“Placing our mother into a home was one of the hardest decisions we have had to make. We had been caring for her at home for over 20 years. However, due to her declining mobility and mental state, we found her care requirements difficult to fulfil in a domestic environment. So it became necessary to place her in the care of a suitably equipped facility. I was personally distraught with the prospect, feeling that I was evading my responsibilities and condemning my mother to a second grade life style for the remainder of her life. Fortunately we were recommended William Cape Gardens, a facility that far exceeded our expectations and perception of a nursing home. William Cape Gardens is nothing like the nursing homes our parents had resided in during the 80’s. Wiliam Cape Gardens provided a well facilitated resort style lifestyle, staffed by responsible, caring and helpful people.”
“Never having been involved in the complex Aged Care procedure before, I was lucky to have been advised to ring William Cape Gardens…Everything was explained in a positive and organised way and I certianly felt at ease. As I spent the next few days helping my aunt settle in, she and I met fantastic and caring staff – nothing was too much trouble!”